Vision:
“To plan and support development projects in the North Eastern states, promote research and innovation and provide strategic policy vision for the Region.”
Mission:
- Preparation of integrated and holistic regional perspective plans to achieve specific short-term and long-term objectives, by taking into account the aspirations, needs and sensitivities of the people of the region.
- Identifying the strengths of the region and focusing on the opportunities for accelerating the pace of socio-economic development in the NER through participatory planning and implementation.
- Synergizing and building convergence in the efforts of Central/State Governments/ other stakeholders for balanced development of the region.
- Evolving a coordinated common approach for all agencies working for the development, public order and security in the region.
- Evolving and aiding in the formulation of innovative and appropriate policies and strategies suited for the region for its all round rapid development.
Service Standers:
| Sl.No. | Service/ Transaction | Success Indicators | Weight (%) | Service Standard | Unit | Data Source |
| 1 | Preparation of Regional Plan | Average time to the start of the relevant Plan period | 12 | 30 | Working days | Council's/ Stakeholders’ Records |
| 2 | Retention of project | Average time taken from the receipt of Priority List with Concept papers | 12 | 30 | Working days | Council's/ Stakeholders’ Records |
| 3 | Sanction of retained project | Average time taken from the receipt of Detailed Project Report | 12 | 30 | Working days | Council's/ Stakeholders’ Records |
| 4 | Release of first instalment | Average time taken from the date of sanction of Project | 12 | 30 | Working days | Council's/ Stakeholders’ Records |
| 5 | Release of subsequent instalments | Average time taken from the receipt of Utilization Certificates, Quarterly Progress Reports, photographs etc. | 12 | 30 | Working days | Council's/ Stakeholders’ Records |
| 6 | Closure of projects | Average time taken from the receipt of Utilization Certificates, Completion Report, photographs etc. | 10 | 30 | Working days | Council's/ Stakeholders’ Records |
| 7 | Redress of Public Grievances | Average time taken to acknowledge grievance received through CPGRAMS portal. | 2 | 7 | Working days | Council's/ Stakeholders’ Records |
| Average time taken to acknowledge grievance received through registered post. | 2 | 15 | Working days | Council's/ Stakeholders’ Records | ||
| Average time taken for settlement of grievance/ final reply | 6 | 30 | Working days | Council's/ Stakeholders’ Records | ||
| 8 | Timely response to communicatio ns from stakeholders | Average time taken for acknowledgement/ final reply | 10 | 21 | Working days | Council's/ Stakeholders’ Records |
| 9 | Transparency in administration | Average time taken for publishing of Public documents and furnishing of Right to Information replies | 10 | On time as per RTI Act | Working days | Council's/ Stakeholders’ Records |
List Of Stakeholders/Clients:
| Sl. No. | Stakeholders / Clients |
| 1 | NE State Governments |
| 2 | Central Ministries/Organizations and their enterprises |
| 4 | Civil Society in the North-East Region |
| 5 | People of the NE Region |
Responsibility Centers And Sub -Ordinate Organizations:
| Sl. No. | Responsibility Centres and Sub-ordinate Organizations | Landline Number | Mobile No | |
| 1 | North Eastern Region Community Resource Management Programme(NERCOMP) | 0364- 2500495 | mdnercomp[at]gmail[dot]com | |
| 2 | Cane and Bamboo Technology Centre(CBTC) | mail[at]cbtc[dot]org[dot]in | 09435019774 |
Indicative Expectations From Service:
| Sl. No. | Indicative Expectations from Service Recipients |
| 1 | Timely submission of proposal in required format and with proper documents. |
| 2 | Timely and proper utilization of funds received from the NEC. |
| 3 | Observing utmost standards of economy, quality and transparency. |
| 4 | Due diligence in formulation, implementation, execution and reporting. |
| 6 | Proper monitoring & evaluation of the projects implemented with NEC’s support and keeping the NEC informed of the same. |
| 7 | Timely submission of utilization and progress reports to the NEC. |
| 8 | Extending support to the NEC to meet its Goals and realize its Vision. |
Greivence Redressal:
| Sl. No. | Public Grievance Officer | Helpline | Mobile No. | |
| 1 | Kh. Siile Anthony | 0364-2522674 0364-2522647 | dir.hrd-nec- | 0997136469 |
